{"id":1276,"date":"2016-10-01T19:22:06","date_gmt":"2016-10-02T00:22:06","guid":{"rendered":"https:\/\/bestdamnreviews.com\/?page_id=1276"},"modified":"2021-07-29T20:49:19","modified_gmt":"2021-07-30T00:49:19","slug":"ringcentral-review","status":"publish","type":"page","link":"https:\/\/bestdamnreviews.com\/ringcentral-review\/","title":{"rendered":"RingCentral Review"},"content":{"rendered":"<h1 style=\"color: #151515; font-size: 35px; text-align: center;\">RingCentral VoIP Review<\/h1>\n<h2 style=\"font-size: 35px;\">The Good:<\/h2>\n<p>We really wanted to like RingCentral.<\/p>\n<p>They do offer a great variety of VoIP services (including RingCentral Professional and RingCentral Office) that rivals our top pick. However, they have dismal customer reviews online and lack the polish of <a href=\"\/jive-voice-review\/\">Jive Voice<\/a>.<\/p>\n<h2>A Little More About RingCentral&#8230;<\/h2>\n<ul style=\"margin-bottom: 0px !important;\">\n<li>They have mobile apps for iOS, Android, and Blackberry.<\/li>\n<li>Faxing is included. You can send faxes through Outlook and Office. They have integrated with SalesForce, like our top pick, Jive.<\/li>\n<li>You can get toll-free, 800 or vanity numbers so that your customers can remember your business number without having to look it up.<\/li>\n<li>They offer calls that can be made directly from your PC, and there&#8217;s no setup fee. They have a 30-day free trial (account with 2+ users). There&#8217;s no early termination fee or a fee to activate.<\/li>\n<li style=\"margin-bottom: 0px !important; padding-bottom: 0px !important;\">Business number texting is available. You can block spammy numbers.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a class=\"button large orange\" href=\"\/go\/jive.php\" target=\"_blank\" rel=\"noopener sponsored\"><strong>Start RingCentral Trial Today!<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/h3HIg0lIAhM\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2 style=\"font-size: 35px;\">The Bad&#8230; ????<\/h2>\n<p style=\"font-size: 20px; margin-bottom: 26px !important;\">Well, there were quite a few &#8216;bads&#8217;!<\/p>\n<ul style=\"margin-bottom: 0px !important;\">\n<li>They won&#8217;t accept faxes from a &#8216;real&#8217; fax machine.<\/li>\n<li>Customers frustrated about not being able to stop the service, getting charged unfairly, complaints about the &#8216;customer no-service&#8217; from the Philippines and so on.<\/li>\n<li>Their support is based in the Philippines (unless you have a 20+ user account). Really, RingCentral?<\/li>\n<li>The complaints about this are EXTREME. No one likes to talk to someone who you have to struggle to understand. This is a huge complaint. It may as well not exist, it&#8217;s so bad.<\/li>\n<li>The customer reviews: They were overwhelming. Complaint after complaint after complaint was found with a simple online search.<\/li>\n<li>Customers frustrated about not being able to stop the service, getting charged unfairly, complaints about the &#8216;customer no-service&#8217; from the Philippines and so on.<\/li>\n<li>Rating websites such as Community.Spiceworks.com, PissedConsumer.com, and VirtualPhoneSystemReviews.com all offered dismal reviews about RingCentral. Due to this, we could not in good conscience rate RingCentral well.<\/li>\n<li>When we tried using RingCentral&#8217;s live chat, it was almost torturous. It was seriously like pulling teeth to get a simple answer of what their hours were for phone and live chat.<\/li>\n<li>Additionally, we got a different answer from every agent! This does not bode well for customer service.<\/li>\n<li style=\"margin-bottom: 0px !important; padding-bottom: 0px !important;\">Because of all of this, we put RingCentral in the last place. The RingCentral competitors offer better customer service. Check out Jive Voice for your VoIP needs!<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a class=\"button large orange\" href=\"\/go\/jive.php\" target=\"_blank\" rel=\"noopener sponsored\"><strong>Start RingCentral Trial Today!<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>RingCentral VoIP Review The Good: We really wanted to like RingCentral. They do offer a great variety of VoIP services (including RingCentral Professional and RingCentral Office) that rivals our top pick. However, they have dismal customer reviews online and lack the polish of Jive Voice. A Little More About RingCentral&#8230; They have mobile apps for &#8230; <a title=\"RingCentral Review\" class=\"read-more\" href=\"https:\/\/bestdamnreviews.com\/ringcentral-review\/\" aria-label=\"Read more about RingCentral Review\">Read more<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"ppma_author":[201076],"_links":{"self":[{"href":"https:\/\/bestdamnreviews.com\/wp-json\/wp\/v2\/pages\/1276"}],"collection":[{"href":"https:\/\/bestdamnreviews.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bestdamnreviews.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bestdamnreviews.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bestdamnreviews.com\/wp-json\/wp\/v2\/comments?post=1276"}],"version-history":[{"count":0,"href":"https:\/\/bestdamnreviews.com\/wp-json\/wp\/v2\/pages\/1276\/revisions"}],"wp:attachment":[{"href":"https:\/\/bestdamnreviews.com\/wp-json\/wp\/v2\/media?parent=1276"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/bestdamnreviews.com\/wp-json\/wp\/v2\/ppma_author?post=1276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}