eVoice Review- Our #3 VoIP Pick
Table of Contents
This is a very simple VoIP service. Basically, they offer VoIP numbers and extensions at a limited minute rate.
The Good
It’s an easy basic service. You either get a phone number from them to use or you can port your existing number in. If you port your existing number in, they charge you a one-time $30 fee. This service is good for small businesses.
You must already have a phone to use eVoice. They do not offer phone systems.
They do offer online faxing. However, it’s only free if it’s inbound and comes with only some plans. They offer 24/7 support and it’s USA based. (HALLELUJAH!)
They offer Live Receptionist. With this feature, a live person answers when you cannot. This is much cheaper than hiring a real full-time receptionist!
They don’t make you sign a contract. It’s paid month to month via only credit card. There is a free 30-day trial available.
The Bad
Well, there are a few things that we don’t care for.
First, their plans come with monthly minutes. They claim that only 8% of their customers go over the limit. That sounds low to us.
If you want to port your existing number over to them, it takes 2-3 weeks. If you use one of THEIR numbers, you can’t keep it if you drop the service. This could be very detrimental to your business.
Vanity numbers are extra, a one-time fee of $30.
Outbound fax cost extra.
They don’t offer live chat.
Their services are very basic. You can add on a few extras but of course, they cost more. Our other higher rated services come with loads of features included.
Bottom Line
We chose eVoice over RingCentral just because RingCentral has such horrible online reviews. We couldn’t risk steering you to a service that you might end up regretting. RingCentral has much more to offer than eVoice.
Customer support and service are key in our ratings. Therefore, eVoice beat RingCentral by a mile. They are basic and could work very well for businesses just starting or who don’t need much phone service.
Still, we would recommend you check out Jive Voice. It’s our first choice for all of your VoIP needs.